View from the mountaintop

Meet a brilliant strategist who is skeptical of strategic planning, the stock market, and PowerPoint presentations.

Strategy and innovation have much in common, not all of it pretty. They are the questing beasts of mythology let loose in the world of business, which most of the time is concerned with process, maintenance, the status quo—what Richard Rumelt calls “doorknob polishing.” Rumelt is a professor of strategy at the Anderson School of Management at UCLA. Considered “the strategist’s strategist,” he was interviewed by the global management-consulting firm McKinsey & Company. Continue reading “View from the mountaintop”

Lessons from the Bell Curve

Strategy and innovation, the highest functions of reason and creativity, combine careful planning with improvisation—and the ability to turn on a dime.

In my last column, I quoted the definition of strategy given by Richard Rumelt, a professor of business strategy at UCLA’s Anderson School of Management. To paraphrase: the essence of strategic thinking is speculation. The key word is “speculation.” Success usually appears during periods of stability, when the systems we have designed are producing the outcomes we desire. During these prosperous times, we may forget the earlier stages when we planted the seeds of future opportunity. There was uncertainty, soul searching, and trial and error—a certain fumbling around. A mathematician friend of mine came up with the phrase “data momentum” to describe most of what happens in our lives: 90% is driven by what happened yesterday, by forces that have already been set in motion. Continue reading “Lessons from the Bell Curve”

The illusion of free

Someone has to pay for those cheap Internet services. I guess it’s us.

Goods and services are getting cheaper. Many are free. Blame it on the Internet and globalization. The upside is that businesses can create new business models where costs are minimal, as Chris Anderson explains in Free: The Future of a Radical Price. The downside is that our brain chemistry is wired by evolution to love a deal. We love to consume, as Ellen Ruppel Shell writes in Cheap: The High Cost of Discount Culture.

In an age where we can go only a few minutes without staring at a computer screen (smartphones included), it is fair to ask what it is we are consuming. The answer is: Time and information.

Continue reading “The illusion of free”